Here are some important notes for patients with in-person appointment:
You and the accompanying person (maximum one, if necessary for this visit) need individually submit an online COVID-19 Screening Questionnaire ( from up to 24 hours before your appointment time). Staff will again verbally confirm with the screening questions upon your arrival.
If you are not feeling well, please not hesitate to inform us and reschedule your appointment to another day.
Please be on time of your scheduled appointment. You are expected to wait in your vehicle upon arriving at the parking lot (if weather permits). Call 905-471-8118 to let us know you are here. If phone not answered or no one calls you back within 2 minutes, please Text 647-893-9645 with your name. We will ask you to come in when we are ready for your visit. Please do not directly walk in without our confirmation of the readiness.
Patient is expected to enter the clinic alone (unless patient need extra assistance from a parent, or a caregiver) . Please have the driver wait in the vehicle or outdoor ( if weather permits).
Wearing a face mask is mandatory for anyone entering the clinic. Please wear the face mask during the whole time in the office(not required if < 2 years old). One-way valve masks are not permitted in the clinic.
Dr.Wang and all staff onsite will be equipped with PPE, including face masks, protective goggles, face shields (if applicable), and single-use disposable gloves.
You will be asked to apply hand sanitizer upon enter the clinic.
Please keep proper physical distancing (>2m) whenever possible.
Please try to limit touch points unless quite necessary. All service related areas will be disinfected immediately after the appointment. We clean and disinfect common sharing areas frequently and regularly.
During some close-up procedures, unless instructed, please do no speak while being examined. Diagnosis and management plan will be provided by the end of the examination when proper physical distancing can be applied.
During the appointment, Dr. Wang will apply single-use diagnostic drops for test purpose.
You will be instructed to use hand sanitizer immediately after the examination.
For self paid services, we suggest you to use contact-less payment methods.
If you have a vision plan and would like us to help you with insurance e-Claims, please inform our team in advance. All e-claim documents are expected to be completed before you come for the eye exam.
Our goal is to ensure a safe and sanitary environment for everyone in our office. Please read about our preventive measures as part of our protocol in COVID-19 pandemic.
Thank you for your understanding and cooperation.